Occupation Description of a Medical Administrative Assistant - What do they do?
Medical Administrative Assistants are healthcare specialized individuals who perform clerical duties in a medical surrounding. They are the first person we get to interact with at a physicians office, clinic, urgent care, etc. Medical administrative assistants are intermediaries between the patients, the medical provider, insurance companies, and other healthcare providers necessary for a complete patient care. The job responsibilities can vary depending on the size and specialty of the medical facility. Typical duties of an Administrative Medical Assistant include:
Benefits Of Becoming A Medical Administrative Assistant
While on the clock as a medical Assistant, you will be very busy and take on a variety of roles and operations in a medical office or clinical setting. You’ll interact with different types individuals of all ages and medical staff of mostly all the health professions because you'll be the first to meet with and convey the patients health information. You can expect to continually improve your communication skills along with refining your soft skills as you become an expert at a sought-after clinical specialty.
Medical assisting is an outstanding health career course with plenty of room for advancement and typically a launching point for many hospital occupations and health care careers such as nursing, radiology, Health Information Technologist, Medical Billing and Coding, Medical Office Management or specializations that require more training or education.
EducationCMedical assistants typically graduate from postsecondary education courses. Although there are no formal educational requirements for becoming a medical assistant in most states, employers may prefer to hire assistants who have completed these courses.
courses for medical assisting are available from community colleges, vocational schools, technical schools, and universities and take about 1 year to complete. These courses usually lead to a certificate or diploma. Some community colleges offer 2-year courses that lead to an associate’s degree. All courses have classroom and laboratory portions that include lessons in anatomy and medical terminology.
Some medical assistants have a high school diploma or equivalent and learn their duties on the job. High school students interested in a career as a medical assistant should take courses in biology, chemistry, and anatomy, and possibly business and computers.
The BasicsAs a Medical Administrative Assistant, you must enjoy working with people! Medical Administrative Assistants work closely with doctors, nurses and other medical Health Professionals, but their main focus is patients. As a CMA you will interact with patients on a daily basis. You have to be emphatic, highly patient, diplomatic, outgoing, active listener, and a great communicator, for people you get to see, might be frustrated, sick and in pain, scared. Health Professionalism and discretion is a must, since handling sensitive and confidential information is part of the job. Other skills should include: multitasking, prioritizing, dependability, calm and composed behavior in an emergency situation and when working under pressure, team player, strong work ethic, etc.
Tasks required to perform.
- Answering phones and taking messages.
- Scheduling and confirming appointments.
- Checking-in and checking-out patients.
- Managing medical records.
- Verifying insurance coverage.
- Completing and submitting insurance claims.
- Performing medical coding and billing.
- Processing patients payments for medical services.
- Arranging for patients hospitalization.
- Providing customer service to patients.
Important Qualities To Have
- Analytical skills. Medical assistants must be able to understand and follow medical charts and diagnoses. They may be required to code a patient’s medical records for billing purposes.
- Detail oriented. Medical assistants need to be precise when taking vital signs or recording patient information. physicians and insurance companies rely on accurate records.
- Interpersonal skills. Medical assistants need to be able to discuss patient information with other medical personnel, such as physicians. They often interact with patients who may be in pain or in distress, so they need to be able to act in a calm and Health Professional manner.
- Technical skills. Medical assistants should be able to use basic clinical instruments so they can take a patient’s vital signs, such as heart rate and blood pressure.
Salary And Job OutlookAccording to Salary.com The median annual Medical Administrative Assistant salary is $33,733, as of June 28, 2018, with a range usually between $31,771–$37,214, however this can vary from state to state and on a variety of factors.
Medical Administrative Assistant Salaries by Percentile
|10th||Medical Administrative Assistant||$31,771||US||June 28, 2018|
|25th||Medical Administrative Assistant||$32,097||US||June 28, 2018|
|50th||Medical Administrative Assistant||$34,733||US||June 28, 2018|
|75th||Medical Administrative Assistant||$37,427||US||June 28, 2018|
|90th||Medical Administrative Assistant||$39,881||US||June 28, 2018|
CMAA Certified Medical Administrative Assistant Average Salary = $34,733Search Medical Administrative Assistant Jobs
How To Become A Medical Administrative Assistant
Post-secondary Educational CoursesAlthough in some states there are no formal educational requirements most employers generally require administrative Medical Assistants to be graduated from a post-secondary educational courses. Many have a high association diploma, or equivalent and gain knowledge of their responsibilities at the workplace. High association students considering this profession should take courses in biology, chemistry, and anatomy. To be eligible to become a CMAA you have to be knowledgeable in : office administration, medical terminology, legal and ethical issues in medical practice (including HIPPA), communication with patients, medical coding, billing procedures, Electronic Health Records (EHR) management.
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On-the-job TrainingTraining Medical assistants who do not have postsecondary education certificates learn their skills through on-the-job training. physicians or other medical assistants may teach a new assistant medical terminology, the names of the instruments, how to do daily tasks, how to interact with patients and other tasks that help keep an office running smoothly. Medical assistants also learn how to code both paper and electronic health records (EHRs) and how to record patient information. It can take several months for an assistant to complete training, depending on the facility.
Licenses, Certifications, and RegistrationsMedical assistants are not required to be certified in most states. However, employers may prefer to hire certified assistants. In today’s world, Certification is the fastest way to earn credentials necessary to start a new career, or to advance in a current one as a medical assistant. Certifications are more specialized, than traditional education, and are focused on acquiring a particular set of skills. For employers it simply means that there is less on-the-job training required, which saves them time, resources, and money. The Certified Medical Administrative Assistant (CMAA) is a Nationally acknowledged certification administered by the National Healthcareers Association. The Certified Medical Administrative Assistant (CMAA) is a Nationally recognized certification.employers may prefer to hire certified assistants.
Several organizations offer certification. An applicant must pass an exam and have taken one of several routes to be eligible for each certification. These routes include graduation from an accredited course and work experience, among others. In most cases, an applicant must be at least 18 years old before Joining for certification.
The National Commission for Certifying Agencies, part of the Institute for Credentialing Excellence, accredits five certifications for medical assistants:
- Certified Medical Administrative Assistant (CMAA) from the National Healthcareer association
- Certified Medical Administrative Assistant (CMAA) from the National Healthcareer association
- Certified Medical Assistant (CMA) from the American Association of Medical Assistants
- Registered Medical Assistant (RMA) from American Medical Technologists
- National Certified Medical Assistant (NCMA) from the National Center for Competency Testing
Advantages Of Training and CertificationIn this occupation those who are certified have a big advantage when searching for a job. A certification is a way to stand out from any prospect and it is the simplest way to prove qualifications and a certain level of competence. There is less on-the-job training, which will save you and employers valuable time and resources. A certification proves to employers that the candidate is serious about their profession.
AdvancementWith experience, medical assistants can specialize and move into leadership roles. With more education they may advance into other healthcare occupations such as registered nurse, physician assistant, or nurse practitioner.
The NAHCE Medical Administrative Assistant Continuing Health Education certificate and badge of completion (BOC) tells your employer that you have received the highest standards in Medical Administrative Assistant education, information, and knowledge meeting the educational requirements of the certifying bodies in this field. After receiving the NAHCE Medical Administrative Assistant (BOC) you will be trained to PASS all State and National certification exams certification exams.
The NHA Medical Administrative Assistant Certification (CMAA) is a nationally accredited certification program, that meets or exceeds the accreditation criteria of the National Commission for Certifying Agencies (NCCA), ensuring an examination that meets the highest quality standards. The NHA exam tests the most current and relevant competencies necessary to ensure proficiency in the medical assisting profession. Whether you want to work in a doctor's office or a medical clinic, becoming a CMAA with NHA shows that you are knowledgeable and ready to be a valued member of a healthcare team.
The NHA Medical Administrative Assistant Certification (CMAA) is a nationally accredited certification program, that meets or exceeds the accreditation criteria of the National Commission for Certifying Agencies (NCCA), ensuring an examination that meets the highest quality standards. The NHA exam tests the most current and relevant competencies necessary to ensure proficiency in the medical assisting profession. Whether you want to work in a doctor's office or a medical clinic, becoming a CMAA with NHA shows that you are knowledgeable and ready to be a valued member of a healthcare team. The purchase of NHA exam preparation materials or other educational products is not required to sit for any NCCA-accredited certification exam offered by NHA, and does not guarantee a passing score on an examiNation. Exams accredited by the National Commission For Certifying Agencies (NCCA). The NCCA accredits certification courses by providing an unbiased third-party review of our courses. Successful completion of this review results in accreditation. Those courses successfully going through this rigorous process have met certain standards and best practices to ensure that a legally defensible and psychometrically sound exam/assessment is delivered.
The Certified Medical Administrative Assistant
This is one of the fastest-growing careers in the healthcare industry. CMAA's can work at clinics, urgent care facilities, dental offices, nursing homes, chiropractic offices, hospitals, insurance companies.
Medical Administrative Assistants
Percent Change In Employment, Projected 2016-2423%
Other Healthcare Occupations7%
Note: All occupations includes all occupations in the U.S. economy. Source: U.S. Bureau of Labor Statistic, Employment Projections Program